Information, Terms & Conditions for SOJO Coffee Company:
PURCHASING COFFEE: Should you be interested in purchasing our fresh roasted coffee or other SOJO merchandise, check our selection online and purchase. We offer 14 and 80 net ounce package sizes. We accept PayPal and most credit/debit cards. At this time we are roasting once weekly for new orders. Purchases made online by Friday 5:00pm Central Standard Time will be roasted early the following week and then shipped, held for shop pick-up or delivered to the HAIR TEAM in Spirit Lake, IA. Orders placed after that time may be roasted the following week unless coffee is available. Holidays may delay roasting, regularly scheduled delivery or shop pick-up dates. All weekly USPS shipments will leave our shop no later than Thursday 5:00pm Central Standard Time. Visit our CUSTOM ROAST SCHEDULE page for additional information.
COFFEE AVAILABILITY: The best way to ensure your coffee is roasted and ready on time is to order through our website store. This places you on our weekly roast list and prioritizes your order. However, we are glad to take coffee orders in any format you prefer! You are welcome to inquire about fresh roasted coffee anytime as we do tend to hold back few bags just in case, but please keep in mind, coffee availability cannot be guaranteed without placing a pre-roast order with us.
SHOP PICK-UP: Should you prefer to pickup your order at our shop in Lakefield, MN, visit the SHOP PICKUP page for more information. You may also select "SHOP PICK-UP" at checkout if you have prearranged delivery or an alternate pick up with us. Of course, local pickup or prearranged delivery will not be charged shipping. Select "Shop Pick-Up" at checkout and stop in our shop to pick up your order. We are generally available in the evenings and most Saturdays. Contact us for date and time arrangements. Our shop is located at 206 Second Ave. North, Lakefield, MN.
HAIR TEAM DELIVERY: We deliver weekly, every Thursday, to the HAIR TEAM located at 718 Lake Street, Spirit Lake, IA. Simply select "DELIVER TO THE HAIR TEAM" at checkout and your order will be delivered by 5:00pm Thursday. Refer to the CUSTOM ROAST SCHEDULE page to plan for your delivery date.
USPS SHIPPING: We strive to offer you the most economical shipping possible with the goal of you receiving your coffee quickly. In other words; we ship as fast and as cheap as possible and only charge actual shipping cost. We are always looking for a better deal on shipping and will update our site accordingly. Currently, our shipping is defaulted to USPS and your actual shipping cost will be calculated according to the total weight of your order and your location..
SALES TAX: Coffee bean sales are tax exempt! However, other products, such as merchandise sold on our website, may be taxable. In those unique cases, we are required to charge current Minnesota Sales Tax for sales in Minnesota or shipping to a Minnesota address. Tax, if necessary, will be added to your purchase upon checkout.
WHY DO WE REQUEST YOUR PHONE NUMBER AT CHECKOUT? Just in case we miss you or need to contact you regarding your order, we ask for a way to contact you directly via phone. However, we do respect your privacy. Although we hope you do, should you not wish to provide your number, please enter "000-000-0000". We will never share your contract information with anyone and it is held securely in our website. Should a phone number not be available, we will correspond with you if needed via your email address.
IF I PROVIDE AN EMAIL ADDRESS, WILL I BE BOTHERED WITH BORING EMAIL ADVERTISEMENTS AND JUNK MAIL FROM SOJO? I personally hate receiving endless junk mail and I am skeptical of providing my personal email to anyone. Should you provide your email or sign up for SOJO News and Events, located at the bottom of our webpage, we will not fill your inbox with junk! We plan to periodically send new coffee availability information, discount codes, updates, and various news and events that you may be interested in. Never is your email address shared with anyone. We encourage you to sign up today and stay up-to-date on our coffee adventure!
SOJO FRESH ROAST GUARANTEE: Once orders are closed for the week, we custom roast your order, then ship it fresh or hold it for you to pick up or send for delivery. Guaranteed fresh roasted, every time! Should you be less than happy with your order, contact us immediately. We will replace or refund your purchase no questions asked.